Common Problems and Solutions

Crushing is caused by humans and by furniture. The weight of furniture crushes a carpet's pile. Furniture glides or protectors help to distribute the weight of the furniture that could potentially be caused by the feet of the furniture. Changing traffic patterns in a room by rearranging the furniture can help reduce crushing caused by lots of feet, furniture and more. Frequent vacuuming helps to raise the pile.

Static occurs with cool temperatures and low humidity. Make sure you chose a carpet with anti-static protection, and if that doesn’t fix the problem try using a humidifier. If not call us and we can give you more advice!

Shedding is most common in wool carpets. New, cut pile carpet will also shed for awhile, but that is easily fixed by using a vacuum to pick up the extra loose fibers that will be left laying around your house.

Pilling is what happens when small fiber balls appear on top of the carpet. If the pilling is minimal, just clip it to help and reduce the appearance. Call a professional if this gets worse over time.

Snagging occurs when sharp-edged objects such as furniture, toys or pet claws snag the carpet fiber. This is easy to remove, just snip or clip and pull off the carpet.

Sprouting is when small tufts of fiber stick out above the carpet surface. Clip the individual sprouts level with the carpet. Never pull them or you may pull other fibers in the process and further the damage.

Fuzzing makes the carpet appear "hairy" and is generally caused by slack yarn twist or fibers breaking out of the yarn during wet cleaning or servicing. If this happens please make sure to call a professional.